|Don't take the bait!|
Everyone wants to be a good friend, but when someone comes to you asking for advice about a problem with someone else, they're asking you to become part of gossip and drama. You don't know the whole story, and you can't fix it. This goes for friends, spouses, coworkers, and others. You should encourage them to talk to the person it's about directly and resolve the problem right away. It's the best advice they will ever get!